Exclusive IQ Option Interview

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Contents

Exclusive IQ Option Interview

One of the best binary options brokers in the world, IQ Option, has recently opened a new office in Limassol, Cyprus. That seemed like a great opportunity for an interview, so we set up a meeting with one of the company’s VIP managers, Alexander Oush. We are very proud to say that BinaryOptionsTrading-Review.com has conducted an exclusive IQ Option interview, so if you want to take a peek behind the scenes of the most prestigious department of a member of the binary options elite, just read on.

Let’s start this exclusive IQ Option interview with something light. How would you present yourself, Alexander? Do you have any interesting hobbies?

Well I am a bit shy, but sociable person who loves to experience things. My hobbies, borderline obsession are cars. I had a 800 horsepower Mazda RX8 in the States. I have completed community college but I have gotten most of my experience in life by doing odd jobs (selling cars, management of a dunking donuts shop, door to door salesman of vacuums :))

What can you tell us about your career? What are your assignments here and what do you do to help your clients?

I have been working here for over a year in various capacities but have moved up to VIP manager several months ago. I work mostly with VIP and try to be as useful to our customers as possible. I make sure that the clients’ needs are met to make their trading experience not just enjoyable but profitable as well.

Why should we become a VIP-client?

The benefit of being a vip is that you have access to few exclusive features over regular traders. They get free registration in most of our tournaments (although these are not available in the EU anymore starting with November 1) they receive higher percent of return on their investment, and their withdrawals get approved sooner.

Exclusive Interview With Alexander Oush

Traders sometimes cannot purchase an option? Why is that?

There are two main reasons why sometimes traders are not able to purchase options.

Their internet connection is too slow and the request does not get to central office quick enough to purchase before the price changes

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If they reach the exposure, a limit set by the company to make sure that it can pay out to all of the winners should they choose to cash out at the same time.

Your platform is known for its use of the very latest technology. What’s new about it?

This company is constantly evolving to keep up with the demand for a good product. It is not run by dummies or lazy people. The amount of new features that are being developed is quite extensive. But basically what the traders demand, IQ delivers.

IQ Option Forex Trading

Before we end this exclusive IQ Option interview, is there something people ask you all the time concerning this job? You must get a lot of questions.

The most common question that I am asked is “what is the winning strategy”……. Ha… Well if i knew that, I would be a millionaire now. Still working here (‘cause it’s a great environment and i like my colleagues)

But the truth of the matter is that there is as many strategies as there are people in the world. Everyone is looking for something specific from the platform that is unique as they are.

My advice for all of my traders is to listen but then find out if it works for them. It needs to make sense, not just sound good.

General Risk Warning: The financial services provided by this website carry a high level of risk and can result in the loss of all your funds. You should never invest money that you cannot afford to lose.

DISCLAIMER: Binary options are prohibited in EEA.

IQ Option Interview Questions

Interviews at IQ Option

Experience 7 Ratings

Getting an Interview 7 Interview Reviews

Difficulty 7 Ratings

Difficulty

Interviewing at IQ Option

Interviews for Top Jobs at IQ Option

  • Account Manager (3)
  • Finance Officer (1)
  • Sales Account Manager (1)
  • Customer Service Representative (1)
  • Customer Support Officer (1)

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Your trust is our top concern, so companies can’t alter or remove reviews.

Customer Service Representative Interview

I applied online. The process took 3 days. I interviewed at IQ Option.

There were 3 steps of the interview in total. 1. Phone interview. 2. In-person interview+essay 3. skill check.
There were several essays required for this position. Mostly, personality-themed.
Overall, a very pleasant experience.

  • What do you do if the Customer is angry? Answer Question
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IQ Option Response

Account Manager Interview

Skype meeting with 2 parts, first part with the Hr and second part with one of the supervisors with a role playing where you would have to study a presentation as if you were talking to a customer

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IQ Option Response

Finance Officer Interview

I applied online. I interviewed at IQ Option (Limassol (Cyprus)).

-very long and time-wasting, too many unnecessary documents requested. The interviewer was not ready with the questions or with the attitude. I felt like I should answer to some common questions , but those were never adressed.

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IQ Option Response

Account Manager Interview

I applied online. I interviewed at IQ Option.

Normal interview, Skype calls asking about your background and your knowledge in trading. They also make you do a typing test. You talk directly to the responsible for the position so they want you to be very good at sales since they tell you to do a demonstration of a sales role.

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IQ Option Response

Account Manager Interview

I applied online. I interviewed at IQ Option in October 2020.

The interview was very friendly, most questions were personality related.
The first step was just a chat with the Junio HR Manager, in the second one the supervisor joined the interview and asked few other question.
The second test involved writing two essays.

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IQ Option Response

Customer Support Officer Interview

I applied online. The process took 2 weeks. I interviewed at IQ Option (Limassol (Cyprus)) in July 2020.

Applied through email, got answered within an hour, confirming my qualifications.
Scheduled interview, where I spoke with HR and in the middle with someone from Customer Support. After the interview I did a task within 1 hour and sent for evaluation.
Passing the task, 1 week later we scheduled for another interview, a “Trial day”
The Trial day was talking with a Customer Support supervisor and emulating the job.
After that got an answer within a week.

Exclusive interview with IQ Option account manager Maged Zaki

The terms “Broker” and “Trader” go hand in hand. But no matter how much a financial service provider seeks to provide transparency and customer-oriented support, traders rarely have the opportunity to gain deep insight into the company, its employees, and its work processes.

That is why we offer our partners an opportunity to ask our staff any questions and thus we can share the interviews from the third-party perspective. This time a team from Binaereoptionen.com spoke to our VIP Accounts Manager, Maged Zaki, and took an interview which offers a look behind the scenes and explains why IQ Option wants to contribute to the success of its customers.

Tell us a bit about yourself and your previous work history. How long have you been working at IQ Option?

Zaki: My name is Maged Zaki and I’m 33 years old. I was born and grew up in Cairo, Egypt, where I also completed my German studies. Following the motto “It’s never too late to learn,” I am now working on my MBA (Master in Business Administration). I have 10 years of experience in customer support at international and German companies behind me and I’ve been working for almost a year and a half at IQ Option, and I enjoy it. My hobbies are diving, cooking and reading.

What is your position in the company? What are your responsibilities?

Zaki: I work at IQ Option as a VIP Accounts Manager. The work is mainly telephone customer service. I write emails or call my clients to answer their questions and solve issues. I call a trader if he or she requests a callback, or I take the initiative to notify them about something important or to wish them a happy birthday.

Sometimes, traders can’t buy or sell any options at IQ Option – why ?

Zaki: There are many reasons for this. It could be due to exposure, buying time or the internet connection.

If no options are available because of exposure, traders can’t buy options for this asset at this expiration date. It is also possible to see in advance if such a possibility is available or not. Because we are a serious broker and have certain obligations, we need to use exposure in order to pay profit to our traders.

What about verification – what is it?

Zaki: Well, verification is a safety measure to make sure that everything is valid. I mean to prevent fraud or terrorism including money laundering – we need to get to know our trader better through certain documents. In short, it is very important for our common security.

Why are you trying to support traders?

Zaki: This is a very interesting question. We have a common goal, the trader’s success is my success.

NOTE: This article is not an investment advice. Any references to historical price movements or levels is informational and based on external analysis and we do not warranty that any such movements or levels are likely to reoccur in the future.
In accordance with European Securities and Markets Authority’s (ESMA) requirements, binary and digital options trading is only available to clients categorized as professional clients.

GENERAL RISK WARNING

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage.
87% of retail investor accounts lose money when trading CFDs with this provider.
You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Interview with Egor Perepelyuk (Head of VIP department, IQ Option)

TABLE OF CONTENTS:

1. How is IQ Option different from other binary options platforms?

Our platform is unique. There is not a single existing binary options platform that compares to it. We have spent the last 4 years painstakingly improving it. I’m sure that many people are aware of this, but we developed our platform ourselves, so we are able to continually keep perfecting it. Technical analysis tools, bots, buybacks, ratings – too much to list. And I’m not even talking about what we can expect in the future. Because we never want to stop with our current achievements, and traders can expect another pleasant surprise very soon.

2. IQ Option is licensed in Europe. Could you explain what that means? And how does this affect your traders?

Of course. Traders who make transactions under CySEC regulation can always be confident that the broker will 100% fulfill all of its obligations. Any regulation implies a complex licensing procedure, but it’s even more difficult to meet the regulator’s requirements after getting the license. A regulated broker has to deal with continual auditing of all company processes, account verifications, and call monitoring. We are happy that we have the opportunity to be legal thanks to the European regulator, since it confirms our status on the market.

3. What tools are available on the platform (for beginners, and for advanced traders)?

Our platform provides numerous tools for technical analysis. We currently have 12 indicators, 4 types of charts, 18 types of candlesticks, and 4 types of graphical tools. All of these are built into the platform, and this is absolutely unique! The price chart goes back three years. I can go right now and look up what the price was for the EUR/USD pair on, for example, April 1 in 2020. What is really important is that all of this works without creating a high load on the system, so basically it doesn’t have slowdowns and you can even see it on multiple screens at once. It’s hard to talk about technical analysis tools for beginners. One way or another, you need to have some experience in order to use these tools properly. Based on my own observations, I can say that traders with less than a year of experience prefer Bollinger Bands and RSI.

4. How can traders maximize their income on the IQ Option platform?

I can’t say anything about income because it’s a complicated topic. But one thing I know for sure is that there are several things that help any trader, regardless of his level of experience: 1) Perseverance 2) Self control 3) Diligence.

5. What is the process for withdrawing money? How long does it take?

We tried to make the withdrawal process as easy and fast as possible. The withdrawal page is designed to be clear enough for even a child to understand. Although I should note that this is certainly not a reason for children to start trading on our platform. �� For clients who passed account verification, the money is sent immediately when withdrawing to a bank card. This makes it very simple to get funds.

6. What do you see in the future for binary options?

To me, the future of binary options seems to be that a large number of financial institutions will officially recognize the status of binary options. This will entail the need for new licensing and standards that must be met. I am positive that this will benefit those companies that want to establish long-term relationships with their clients, as we do.

7 Binary Options

Daria Glazko, VIP management supervisor, Russian-speaking department
Occupational time at the company: 1.5 years
Education: Media and Communication

Why binary options?

I was educated in Vilnius, and chose a speciality in Media and Communication. I have always been interested in the world from a process-oriented point of view: politics, communication, macroeconomics, how finances flow, what influences the value of raw materials, and how price forms in general. I think that all these questions led me to financial market.

How did everything begin?

I admit that initial communication with traders was difficult. They were afraid, tried to end conversation swiftly, barely shared their experience and plans. It sounded like they feared me. Substantially that was true. It turned out that traders were very tired of numerous calls from their other brokers, they were tired of having their money coaxed out of them, and endless stories about “wonder-shares” that are guaranteed to skyrocket in price. My sincere interest in their opinions, saying things like “Please tell me whether you have any questions,” or “What do you like in our platform, and what do you dislike?” – just confounded them. And we wanted to get their feedback, help our clients, and become a better company at the same time.
Our goal was to provide maximally comfortable conditions of trading all around the world, and that is why the VIP department began to develop rapidly.

What qualities should a manager have?

The secret of high quality client service lays in the ability to see the human, not the client. We all have people that help us and support us, that are cheerful and interesting, that share experience with us, that teach us – these are our friends. We choose them. We follow exactly the same approach when we take an employee to our team. First and foremost, he should be an active and concerned man. Traders certainly feel this approach, as building up a business is much simpler when you trust the people you work with, no matter what the occupational field.

What do IQ Option do? What do IQ Option not do?

IQ Option has no sales department, but does have a VIP department.
We help clients with tutorials, we are glad to discuss fundamentals of the service and technical analysis with experienced traders, we take joy in the success of our clients, and we do thorough analysis of non-succesfull trading, proposing solutions for adjustment.

We welcome independent trading. It is your money and your decision how and when to trade. Our managers don’t offer trust management and don’t sell magic “wonder-signals.” If you receive a call where someone asks you to place money on a deposit and promises to trade for you and earn millions – I’ve got bad news for you. Swindlers now have your phone number, so please be attentive and do not provide any personal data.

How to withdraw funds.

Whoever you collaborate with in the binary options market, withdrawal is the reason why you have entered in the first place. You should know how it works, the terms of use, and whether comissions exist. Our managers tell you within the first call how you can withdraw and what documents you’ll need for verification.
Briefly, withdrawal depends on your source of money input: if you input via card, you withdraw on card; if you use a wallet, you withdraw with a wallet.

It is worth noting that we work with cards on a refund principle – withdrawal on the card equals the sum of input from the card.
As an example, you input $100 from X card, and the balance became $170 after a while. You decide to withdraw all the funds, and so to do this you need to make two requests:
$100 on card “Х” (money refund)
$70 on your e-wallet or via bank transfer
In fact your profit will always be withdrawn to your wallet or via bank transfer, and on the card you can withdraw only the sum of money you have invested.
Also bear in mind that by the moment of withdrawal you must pass the verification procedure

– Identity authentification. To do this, you need to send your ID, address authentication, and in case you have loaded from cards, you’ll need to send copies of cards masking your personal data for security.
A fair and open withdrawal policy is the most important feature of a broker.

What’s important to notice?

Always check the broker’s licence and its number. Also note that the licence should cover your country. The main licenser for binary option brokers is CySec. It is without terms and its revocation means complete termination of business on the market.
Binary options is a high-risk endeavor, with deals that sometimes happen in less than one minute. That is why you should remember about risk management and be careful with the funds you invest.

The virtual nature of trading and working through the website makes you forget that this is all about real profits and losses. It seems that the difference between real trading and a demo account is limitless. This again accents the importance of emotions: when you earn a virtual $1,000 on a demo account, you feel practically nothing, but on the real account emotions and anxiety are actively involved. We start to think about how and where we are likely to spend money. Emotions are the enemies of trading, and anxiety means the beginning of losses. That’s why it is very important to cool off and trade as calmly as possible.

What are you planning?

We are planning to grow, progress, and captivate the whole world with flawless service and a superior product for trading ��

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