How Can I Withdraw My Funds – FAQ

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Withdraw to Bank – FAQ

This service enables Payoneer users to withdraw funds from their Payoneer account to their bank account.
To check if the service is supported for your country, please click here. Please note that this service is subject to availability.

You will receive an email notification when your new bank details for withdrawal are approved.

Please note that the Withdrawal service is subject to availability.

This means that the card or currency balance cannot be used for making a withdrawal. Please select a different card or currency balance.

Withdrawal options can vary according to country of residence, currency type, etc. Try withdrawing funds from a different card/currency balance or to a different bank.

The amount you can withdraw depends on the following:

  1. Your available balance
  2. Your minimum withdrawal amount per transaction

These details are unique to each Payoneer user and are clearly displayed beneath the withdrawal amount field.

The description is there to help you stay organized and is not mandatory to fill in. Here are some examples:

  • Withdrawal to my bank account
  • Funds earned in the previous month
  • Funds earned from freelancing projects

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Click Add new on the withdrawal page and follow the on-screen instructions. You can add a maximum of 3 bank accounts.

If you are based in India, you will only be able to have one active bank account at any given time. For information on how to change or edit your current bank account details please click here.

Currently, the details of an existing account cannot be edited. Please add a new bank account with the correct details.

For more information, please refer to the Bank Accounts FAQ.

The funds will reach your bank account 2-5 business days after receiving your withdrawal confirmation email.

You can download the Transfer Confirmation statement from your online account. Please, log in to your account. Once you have logged in, please follow these steps:

  1. Click on the “Transactions” tab in your account
  2. Locate the withdrawal which is late in the list of transactions
  3. Click the paper icon to the right of the withdrawal details
  4. In the Transaction Details which open, choose “Get Confirmation

This confirmation could help your bank investigate the status of this withdrawal. In addition, on the transfer confirmation, you can see the bank account details we have on file.

If the bank account details are incorrect, the transfer will be rejected by the bank, and you will see the credit in your account when it is returned. This process may take up to 14 business days.

If the bank details on the statement are correct, please, contact us, and we will investigate the matter for you.

Fees vary according to the type of withdrawal and will be displayed in the withdrawal summary page.
There are no setup or recurring (monthly/annual) fees associated with the Withdrawal service.

For general Payoneer fees information, please visit this page: Payoneer Fees.

Please contact us with the following details as soon as possible and we will do our best to assist:

  1. Date of withdrawal
  2. Amount of withdrawal
  3. Withdrawal ID No. (displayed on your withdrawal confirmation)
  4. Reason for canceling the withdrawal

If the withdrawal has already been processed, it cannot be canceled.

How to withdraw from your eToro account – FAQ

How do I withdraw money?

Want to withdraw funds from your account? No problem! Customers may withdraw funds from their eToro account at any time. Funds can be withdrawn up to the value of the balance of your eToro account, minus the amount of margin used.

Funds are withdrawn using the same method, and sent to the same account, as previously used for your deposit. Payment will be made in the following order of priority:

*Please note you will be asked to provide an alternative payment method if we are unable to return your funds via your original deposit method.

How long will it take to process my withdrawal request and when will I receive my funds?

Withdrawal requests take up to 1 business day to process, providing we have all necessary information.The estimated amount of time to receive your payment will vary depending on your payment provider. The typical time frame per payment method can be seen in the table below:

Payment Provider Estimated time to receive funds
China Union Pay 1-2 Working days
Credit / Debit card Up to 8 working days
Neteller 1-2 Working days
PayPal 1-2 Working days
Skrill Limited UK 1-2 Working days
WebMoney 1-2 Working days
Wire Transfer Up to 8 working days

How can I cancel my withdrawal?

To cancel your withdrawal request, please follow the steps below:

  1. Enter your trading account and click on the “Withdraw Funds” tab
  2. A pop-up message will appear. Use the “click here” link to view your withdrawal history
  3. Click on the “Reverse” button
  4. Confirm that you wish to cancel the request
  5. All funds, including withdrawal fees, will be immediately returned to your account balance

Please note that if your transaction status is “In Process” you will be unable to cancel via the platform. In this case, please contact us and we will be happy to assist you.

What conditions are required to open a withdrawal request?

  1. The minimum amount for withdrawal is USD $30
  2. You must have withdrawable funds available
  3. Your account needs to be verified, meaning a green tick appears on your profile (if you haven’t yet verified your account, please contact us and upload the required documents)

Your personal information, payment details and accompanying documentation are protected by eToro’s stringent information security policy. Strict guidelines to safeguard your private information are in place and will satisfy the most demanding security-conscious financial services end user.

You can find more information here: eToro’s Privacy Policy.

Are there any withdrawal fees?

Yes, withdrawal requests are subject to a withdrawal processing fee. You will see the actual withdrawal fee in the Cashier after you have entered the withdrawal amount; at this point you can still call a halt to the request.

Withdrawal Amount (USD) Fee (USD)
30.00 + 5

Any withdrawals sent in currencies other than USD are subject to conversion fees. Details of our fees can be found here: Fees. Please note, you may be charged by the funding provider involved in the transfer (intermediary bank, receiving bank, or your credit card provider).

How will I know if my withdrawal request has been processed?

You will be notified via email once the processing of your withdrawal request has been completed, together with the payment provider details of where we sent your funds. Also, you can click on ‘Portfolio’ and then on the history tab to see the status of your withdrawal.

What should I do if my funds do not appear in my account?

  1. Click on the portfolio tab, then on the history tab, to see via which payment method your funds were sent. Alternatively you can check the email you received in relation to the processing of your withdrawal, which will specify the payment method to which the funds were sent and the date processed.
  2. Take into consideration that from the time we process your withdrawal, it can take up to 8 business days for the funds to appear in your account statement.
  3. If everything above was checked and you still cannot find the funds, please contact us. We will request you provide us with a payment method statement showing the incoming and outgoing transactions, from the time the withdrawal was processed, until the time you contacted us. Please make sure we can see your name, the transaction dates and the payment method details.

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You should seek advice from an independent and suitably licensed financial advisor and ensure that you have the risk appetite, relevant experience and knowledge before you decide to trade. Under no circumstances shall eToro have any liability to any person or entity for (a) any loss or damage in whole or part caused by, resulting from, or relating to any transactions related to CFDs or (b) any direct, indirect, special, consequential or incidental damages whatsoever. Cryptocurrencies markets are unregulated services which are not governed by any specific European regulatory framework (including MiFID). Therefore when using our Cryptocurrencies Trading Service you will not benefit from the protections available to clients receiving MiFID regulated investment services, such as access to the Cyprus Investor Compensation Fund (ICF)/the Financial Services Compensation Scheme (FSCS) and the Financial Ombudsman Service for dispute resolution. Trading with eToro by following and/or copying or replicating the trades of other traders involves a high level of risks, even when following and/or copying or replicating the top-performing traders. Such risks includes the risk that you may be following/copying the trading decisions of possibly inexperienced/unprofessional traders, or traders whose ultimate purpose or intention, or financial status may differ from yours. Past performance of an eToro Community Member is not a reliable indicator of his future performance. Content on eToro’s social trading platform is generated by members of its community and does not contain advice or recommendations by or on behalf of eToro – Your Social Investment Network.
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How do I withdraw my funds?

Session log out

You haven’t used your session for a while. For your security, we will log you out soon.

Your capital is at risk and investments are not covered by the Financial Services Compensation Scheme (FSCS).

Your capital is at risk and investments are not covered by the Financial Services Compensation Scheme (FSCS).

If you have money in your account, you can withdraw funds clicking on the ‘Withdraw funds’ button from your portfolio dashboard.

Any IF ISA funds will be available under the ‘IFISA’ section of your portfolio. Note that you may lose the tax-wrapper if you withdraw funds. If you are unsure, please Contact the team.

Although any withdrawn funds will show as unavailable immediately, it could take up to 10 days to reach your bank account.

If you do not see the ‘Withdraw funds’ button on your portfolio dashboard, please Message the Simple Crowdfunding team (from your portfolio dashboard) to ask for a withdrawal. This occasionally happens as we have certain rules in place for cash withdrawal. This is nothing to be concerned about.

Can’t find your answer?

We’re here to help. Get in touch and we’ll get back to you as soon as we can. Contact us

Withdrawing funds from your account balance

You can withdraw funds from your Amazon account at any time. Transfers can be made to a verified bank account.

Withdraw funds from your Amazon account

  1. Go to Amazon Pay, click Shoppers, and then sign in using your Amazon credentials.
  2. Click Withdraw Funds.
  3. Choose a bank account.
  4. Enter the amount to transfer to your bank account.
  5. Click Continue.

Withdrawing funds to your bank account usually takes from 5 to 7 business days, not including weekends or holidays. (Note that your bank determines the length of this time period.) When you initiate a withdrawal, the transaction appears in your account as a pending transaction. After the transfer, the transaction status, either Success or Failure, appears in your Account Activity when you sign in to the Amazon Pay website.

No fees are charged for withdrawing funds from your Amazon Pay account, but there is a minimum transfer amount of $1.00.

Withdrawals to your bank account can fail for a number of reasons. If your withdrawal fails, the funds will be returned to your Amazon Pay account and will be reflected in your account’s available balance. If you encounter an error when withdrawing funds, we suggest that you try the withdrawal again. If the withdrawal continues to fail, try deleting your bank account and adding it again. Finally, you should contact your bank to verify that your account is able to receive Automated Clearing House (ACH) deposits from external sources.

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